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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All VIPA products

The group "New Technologies" offers for review the products of the plant VIPA: controllers, control systems, text displays, operator panels, panel computers, Modules, relays, Connectors, Cable assemblies, repeaters, Cables
  • Management systems VIPA
    Management systems
    SLIO, SYSTEM 100V200V300S, etc.
  • I/O systems VIPA
    I/O systems
    SLIO, SYSTEM 200V, etc.
  • Operator interface VIPA
    Operator interface
    ECO, TDOPCC 03, etc.
  • Remote access devices VIPA
    Remote access devices
    TELESERVICE, etc.
  • Introductory kits VIPA
    Introductory kits
    SLIO StarterKit 121 PN, 300SS, etc.
  • Security systems VIPA
    Security systems
    SAMOS PRO, etc.
  • Accessories VIPA
    Accessories
    PROFIBUS, PROFINET, etc.

NEW TECHNOLOGIES GROUP

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